
Before you order
How do I introduce the scratch board?
Place treats in the drawer, introduce the board gradually and reward gentle pawing. Keep sessions short, positive and supervised. Some dogs need more practice than others.
Does it replace all other nail care?
No. Results vary with your dog's nails and how they use the board. It may not reach every nail. Check nails and paw pads regularly and stop if you notice irritation.
Can my dog use it alone?
Always supervise use and put the board away afterwards. It is not a chew toy. Check it for damage before each session.
When will my order arrive?
Dispatches from: Great Britain. Estimated delivery: 2–3 working days. Working days are Monday to Friday, excluding bank holidays. These are estimates and some orders may take longer. Read delivery details.
Will my items arrive together?
Items may be sent in separate parcels and arrive on different dates. Check your dispatch updates for the details of your order.
How do returns work?
Check our Return & Refund Policy for eligibility, time limits and return costs. For help, email support@rainypaws.co.uk.