Terms of service

Terms of Service

Last updated: July 2026

These Terms of Service ("Terms") govern your use of the website operated by Veltro Commerce Ltd ("we", "us", "our") and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us Veltro Commerce Ltd is a company registered in England and Wales. Our registered office is located in London, WC2, United Kingdom.

2. Eligibility By using our website, you confirm that you are at least 18 years of age and are legally capable of entering into a binding contract under the laws of England and Wales.

3. Products and Pricing We reserve the right to modify or discontinue products at any time without notice. All prices are displayed in GBP (£). Veltro Commerce Ltd is not currently VAT registered. We reserve the right to change prices at any time.

4. Orders and Contract When you place an order, you are making an offer to purchase. A contract is formed only when we confirm your order by email. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud.

5. Payment We accept major credit and debit cards and other payment methods as displayed at checkout. All transactions are processed securely.

6. Delivery We aim to deliver orders within the estimated timeframe stated in our Shipping Policy. Delivery times are estimates and not guaranteed. Risk of loss and title for items pass to you upon delivery.

7. Consumer Rights As a consumer in the United Kingdom, you have rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, including the right to a 14-day cooling-off period for distance sales. Our Return & Refund Policy provides rights that are in addition to, and do not affect, your statutory rights.

8. Limitation of Liability To the fullest extent permitted by law, Veltro Commerce Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the value of the order in question.

9. Intellectual Property All content on this website, including text, images, logos, and graphics, is the property of Veltro Commerce Ltd and is protected by applicable intellectual property laws. You may not reproduce or use any content without our prior written consent.

10. Governing Law These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the new Terms.

Contact For any questions regarding these Terms, please contact us at our support email address.